Contact Us

Have a question about our products or your order? We are here to help. Reach out to our support team and we will respond within 24 hours.

Customer Support

Email: support@coolmart.com
Phone: 1-800-COOLMART (1-800-266-5627)
Hours: Mon–Fri, 9:00 AM – 6:00 PM (EST)
Address: 1200 Commerce Blvd, Suite 400, Austin, TX 78701

Quick Help

• Order Status: Log into your account to track shipments
• Returns: Initiate a return within 30 days of delivery
• Warranty Claims: Email support with your order number
• Bulk Orders: Contact sales@coolmart.com for wholesale pricing